Betty Gaming Fined $120K Over Underage Gambling

Nine minors deposited money and gambled before verification failure was detected

Ontario’s gambling regulator has fined Betty Gaming Ltd. $120,000 after an investigation found that weaknesses in the company’s identity and age-verification systems allowed underage users to open accounts and gamble on its online platform.

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The enforcement action followed a self-report submitted by Betty Gaming in November 2025, when the operator discovered a flaw affecting controls on Betty.ca. The review later found that the issue was more than a technical error. It had allowed people below Ontario’s legal gambling age to create accounts, and in some cases deposit funds and place bets.

According to the Alcohol and Gaming Commission of Ontario (AGCO), nine individuals under the age of 19 successfully registered, funded their accounts and gambled through the site. Another 14 underage users managed to create accounts but did not deposit money or take part in gambling.

Regulator cites failures in core compliance controls

The AGCO concluded that Betty Gaming breached two provisions of Ontario’s Registrar’s Standards for Gaming.

One requires operators to prevent underage individuals from creating accounts or accessing gambling services. The other obliges companies to collect, verify and validate customer information before activating an account.

For Ontario’s regulated online gambling market, those checks are considered one of the most basic consumer protection measures. The province generally requires online gamblers to be at least 19 years old, although lottery products remain available to players aged 18 and over.

The regulator stressed that licensed operators are expected to ensure their compliance systems function properly before they are introduced and continue to perform once they are live. In announcing the penalty, AGCO pointed to the importance of protecting young people and maintaining confidence in the province’s regulated gambling market.

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Appeal remains an option

Betty Gaming can challenge the monetary penalty through Ontario’s regulatory process. Any appeal must be filed within 15 days and would be heard by the independent Licence Appeal Tribunal, which operates separately from the AGCO.

The regulator’s announcement did not indicate whether further enforcement measures are under consideration, focusing instead on the failures that enabled underage access.

Part of a wider enforcement trend

The latest penalty adds to a series of regulatory actions taken by Ontario’s gaming watchdog this year as it continues policing compliance across the province’s private online gambling market.

In January, FanDuel Canada received a $350,000 penalty over failures linked to reporting suspicious betting activity involving 144 table tennis wagers. In May, Relax Gaming and Arrise Solutions were each fined $40,000 after Ontario residents gained access to unregulated gambling content.

While those cases involved different compliance issues, the action against Betty Gaming signals that age verification remains a priority for Ontario regulators. The AGCO has made clear that responsibility for preventing underage gambling rests squarely with licensed operators, not with the technology after it fails.

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Source: news.worldcasinodirectory.com